Privacy policy

Last updated: October 25, 2025

1. Introduction

This Privacy Policy describes how ARTTOO STUDIO (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from arttoo.ai.

2. Information We Collect

We collect the following information to process your orders and improve our services:

  • Personal details: name, billing/shipping address, phone number, and email.

  • Payment information (handled securely via third-party processors).

  • Device and browsing data, including cookies, IP address, and interaction logs.

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders;

  • Communicate with you about your purchase;

  • Provide customer support;

  • Screen orders for potential risk or fraud;

  • Improve and optimize our website and product offerings.

4. Sharing Your Information

We share your information only with trusted third parties, such as:

  • Shopify, which hosts our online store;

  • Payment processors (PayPal, Stripe, Shopify Payments);

  • Shipping partners for delivery and returns;

  • Analytics providers like Google Analytics to understand site usage.

These partners comply with applicable privacy laws (GDPR, CCPA).

5. Cookies and Tracking

We use cookies to enhance your browsing experience, remember your preferences, and measure website performance.

You may disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

If you are a resident of the EU, UK, or Japan, you have the right to access, correct, or delete your personal data.

You may also request to restrict processing or withdraw consent for marketing communications.

To exercise your rights, contact hello@arttoo.ai.

7. Data Retention and Security

We retain your order information for our records unless you request deletion.

We use SSL encryption and secure hosting to protect your personal data against unauthorized access.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

📧 hello@arttoo.ai

🏢 Design Office: Osaka, Japan

📦 Return Center: Guangzhou, China